Request account deletion
You can request deletion of your TasteIT account even if you can no longer access the app.
Processing period: Account-deletion requests will normally be processed within 30 days. You will receive confirmation when processing is complete.
What happens to your data
- Your account and directly personal profile information will be deleted.
- Personal TasteDNA data and free-text tasting notes will be deleted.
- Your identity may be removed from shared scores and group results rather than deleting the group records.
- Certain limited information may be retained where required for security, fraud prevention, contractual obligations or applicable legal requirements. Retained information will be limited and handled according to the approved retention policy.
LEGAL VALIDATION REQUIRED — retention wording subject to approved privacy policy.
Temporary suspension of an account is not the final deletion outcome. If your account is suspended, it will still be deleted as part of this process.
How to submit your request
Send an email to our support team with the following information:
- Account email
- Full name
- Approximate account-creation date, if known
⚠ Do not send passwords, access tokens, or payment information.
Identity verification will be required before any deletion is processed.
Email support to request deletion
Or write directly to info@tasteit.io